Contact

Zen - Habits is made by Donado Labs, an independent software studio. One address reaches us for everything: support@donado.co.

What to write about

• Support and bug reports. Something is not working, a habit did not sync, a widget is stale, a reminder did not fire. Tell us the app version (shown at the bottom of every page here and in the app's Settings), your iOS version, and what you did just before it went wrong.
• Feature requests. What you were trying to do and why the app got in the way. Concrete beats general.
• Privacy questions. How your data is handled is written out on the privacy page at https://zen.donado.co/privacy. If something there is unclear or you want a specific question answered, ask.
• Data and export. Zen has no accounts, so there is no account to delete and nothing for us to erase on your behalf: deleting the app removes its local database, and your export file is yours. The full instructions are at https://zen.donado.co/export.
• Press and partnerships. Same address.

Response times

Donado Labs is small. Expect a reply within a few business days. There is no phone line and no live chat, and there is no support account system, because the app has no accounts at all.

What we cannot do

We cannot read your habits, your notes, or your Challenge data. Zen stores that on your device and, if you turn sync on, in your own iCloud. Donado Labs operates no server that holds it, so we cannot recover data from a lost device, restore a deleted habit, or look up what your app is showing. Your own backups (iCloud, a device backup, or a JSONL export) are the recovery path.

Elsewhere

• App Store listing: https://apps.apple.com/app/id6760182618
• Donado Labs: https://donado.co
• Terms and privacy: https://zen.donado.co/terms